Industrial Spare Parts FAQ

DICO Parts is the dedicated spare-parts storefront of Daher Industrial Company, a Lebanon-based industrial company specializing in steel structures, prefabricated industrial buildings, and industrial crane systems. The store focuses on new and used industrial spare parts, especially crane and hoist components.

Yes. Daher Industrial’s main website remains the corporate portfolio website for company history, services, and projects. DICO Parts is a separate Shopify storefront created specifically for spare-parts browsing and ordering.

DICO Parts sells industrial spare parts including motors, brake discs, brake rings, drums, pendant controllers, electrical components, mechanical gears and shafts, C-track and festoon systems, ropes, and accessories.

Yes. Crane and hoist spare parts are the core focus of the DICO Parts catalog. Browse the Crane & Hoist Spare Parts collection for motors, electrical components, pendant controllers, brake components, mechanical parts, ropes, and C-track systems.

Main categories include Electrical Components, Motors, Pendant Controllers, Brake Discs, Rings & Drums, Mechanical — Gears & Shafts, C-Track & Festoon Systems, and Rope & Accessories.

Yes. Buyers can request technical confirmation before purchasing. DICO can review the part reference, crane model, hoist model, equipment details, or photos to help confirm compatibility before an order is placed.

DICO Parts sells spare parts that may be compatible with or intended for use with DEMAG equipment. Product pages should describe compatibility where applicable, and buyers should request confirmation before purchasing if they are unsure.

DICO Parts is not presented as an official DEMAG store, outlet, or authorized partner. The correct wording is “compatible with DEMAG equipment” or “for use with DEMAG equipment.”

Send the part number, OEM reference, crane or hoist model, photos of the existing part, nameplate photos if available, and any technical specifications through the technical confirmation request channel. DICO can review the details before purchase.

Yes. The store includes both new and used industrial spare parts. Browse Used Parts for reclaimed and serviceable inventory. New and used items may have different pricing, condition notes, photos, warranty terms, and technical information depending on the item.

Used spare parts should include clear condition information, condition grading where applicable, real photos of the actual item, and an as-is or limited-warranty disclaimer when needed.

Used or reclaimed parts should use real photos of the actual item because each used item may be unique. Manufacturer or stock imagery may be acceptable for new parts, but not as the primary reference for used one-off items.

Condition grading helps buyers quickly understand the state of a used item. Examples may include New, Used, Tested, Untested, Serviceable, For Parts, Grade A, Grade B, or Grade C. The exact grading system should be applied consistently by DICO.

For technical crane, hoist, electrical, or mechanical components, it is recommended to request technical confirmation before purchasing if you are unsure about compatibility. This helps reduce wrong-part orders and ensures the part matches the intended equipment.

Send the DICO Part Number, OEM Part Number, crane or hoist model, equipment photos, old part photos, nameplate photos, voltage or technical specifications, quantity needed, and delivery location if available.

Technical and compatibility inquiries are handled directly by DICO. Buyers should use the Request Technical Confirmation button or contact channel on the website.

Do not assume compatibility based only on a similar part number. Industrial crane and hoist parts can vary by model, era, voltage, specification, and installation context. Request technical confirmation before purchasing.

DICO Parts is based in Lebanon through Daher Industrial Company.

The store is intended to serve Lebanon and the wider MENA region. Shipping options, delivery availability, and pickup options should be confirmed during setup and before launch.

For regional or heavy industrial spare-parts orders, buyers can contact DICO before checkout to confirm delivery options, timing, and shipping requirements.